where are these products located?

All products shipped from the us fullfilment center, therefore customers outside the us might have to pay customs and import fees.

Do you deliver to military bases?

Unfortunately, at this time this is not possible.

Are there replacement and refund exemptions?

Rizerva privada will not issue a refund, credit your account or give a replacement for the following 

wrong address, unclaimed order, buyer's remorse or rejected by customs

Do you issue refunds or replacements?

yes, only if the product was damaged, defective, or lost in transit all claims must be submitted no later than 30 days of receiving the product or 30 days after the estimated delivery.

How do you ship?

we use usps and fedex

prices will vary depending on zones and location in the world